Servicevillkor

Terms of Service

This website and online store are operated by SINOCE TECHNOLOGY (HONG KONG) LIMITED ("we", "us", or "our"). Our store is hosted by SHOPLINE, which provides the e-commerce platform used to offer products and services.

Business address: RM 2209, 22/F, 655 NATHAN ROAD, MONG KOK, KOWLOON, HONG KONG
Email: support@snuseveryday.com
Phone / WhatsApp: +1 213 781 5762

1. Acceptance of terms

By visiting this website or placing an order, you agree to these Terms of Service and the policies referenced on this website. If you do not agree, do not use the website or its services.

2. Eligibility and lawful use

You must be legally permitted to use this website and purchase the products offered in your location. You may not use the website, products, or services for an illegal or unauthorized purpose, transmit malicious code, or interfere with the security or operation of the service.

3. Store information

We aim to keep product descriptions, images, prices, availability, shipping information, and other content accurate and current. Minor display differences may occur. We may correct errors, update information, limit quantities, or cancel an order affected by an obvious error, fraud concern, availability issue, or legal restriction. If an order is cancelled after payment, the applicable amount will be refunded.

4. Products, prices, and orders

Products may be available only online and may have limited quantities. Prices and availability may change without notice. An order is not accepted until it is confirmed by us. You agree to provide complete and accurate billing, shipping, and contact information.

5. Shipping and delivery

Processing times, available destinations, delivery estimates, shipping charges, tracking, and delay information are stated in our Shipping & Delivery Policy and at checkout. Delivery dates are estimates and may be affected by carriers, customs, weather, holidays, or other events outside our reasonable control.

6. Returns and refunds

Returns, exchanges, cancellations, and refunds are governed by our Return & Refund Policy. Contact customer service before returning any item so that we can provide the authorized return instructions.

7. Optional tools and third-party services

The website may use third-party payment, analytics, logistics, customer service, or other tools. Third-party services are subject to their own terms and privacy practices. We are not responsible for independent third-party websites or services that we do not control.

8. Intellectual property

Website content, including text, graphics, logos, images, layout, and software, is owned by or licensed to us and may not be copied, reproduced, republished, or exploited without permission, except as allowed by applicable law.

9. User content and communications

You are responsible for content you submit. It must not be unlawful, misleading, abusive, infringing, or contain malicious code. We may remove content that violates these terms or applicable law.

10. Personal information

Our collection and use of personal information are governed by our Privacy Policy.

11. Disclaimer and limitation of liability

To the maximum extent permitted by applicable law, the website and services are provided on an "as available" basis. We do not guarantee uninterrupted or error-free operation. We are not liable for indirect, incidental, special, or consequential losses arising from use of the website or products, except where liability cannot lawfully be excluded or limited. Nothing in these terms limits mandatory consumer rights.

12. Indemnification

You agree to indemnify and hold SINOCE TECHNOLOGY (HONG KONG) LIMITED and its service providers harmless from claims arising from your unlawful use of the service, violation of these terms, or infringement of another party's rights, to the extent permitted by law.

13. Severability, termination, and entire agreement

If any provision is found unenforceable, the remaining provisions remain effective. We may suspend access for material violations of these terms. These terms, together with the policies published on this website, form the agreement governing use of the service.

14. Governing law and changes

These Terms of Service are governed by the laws of Hong Kong, without limiting any mandatory consumer protections that apply in your place of residence. We may update these terms by publishing the revised version on this page. Continued use after an update constitutes acceptance of the revised terms.

15. Contact

Questions about these terms can be sent to support@snuseveryday.com or through https://snuseveryday.com/pages/contact-us.